If your refrigerator has ice build up on the inside here are a few things you can check yourself to fix the issue.
Ge french door refrigerator freezer icing up.
Leaving the freezer door open too long can raise the humidity level inside the freezer resulting in frost and ice buildup.
To check the flap open the left side door and look at the black flap inside the ice chute.
Try the following to resolve this issue.
Remove any visible frost build up with a dry towel.
If the flap on the ice dispenser is not closing properly it allows warm air to enter the freezer compartment and causes frost build up in the freezer.
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Another cause for this could be that the door hinges are loose or not attached properly.
If the flap is in the correct position it is flush against the housing.
Refrigerator frost in freezer.
A common cause for ice buildup is a faulty door seal if a refrigerator has a bad door seal the outside air will pass into the fridge and cause the ice build up problem you are experiencing.
Obviously try not to leave the freezer door open longer.